
BSB30120
Certificate III in Business (Records and Information Management)
(Release 2)

This qualification is ideal for new employees developing foundational skills in records management, individuals seeking a qualification to enhance job prospects in the records and information industry, and experienced professionals looking to formalise their skills with a nationally recognised qualification.
It builds the core skills needed to perform effectively in records and information management roles within business and administrative environments.
Graduates are prepared for entry-level roles such as Records Assistant, Information Management Support Officer, Data Entry, or Records Clerk across a wide range of organisations in both government and private sectors.
It also provides a strong pathway to further study, including:
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BSB50420 Diploma of Leadership and Management.
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BSB50120 Diploma of Business.
Entry requirements apply for further study pathways.

What resources do you need?
WYSE Business College will provide :
BSB30120 Certificate III in Business (Records and Information Management) learning and assessment suite, which includes:
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Learning material via a learning management system
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Learner guides
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Assessment workbooks
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Templates for projects and other activities
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Simulated resources to provide students with simulated assessment pathways
You will need to have:
Computer/laptop with relevant software, such as, but not limited to, the following:
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Internet access, webcam and microphone
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MS Teams, MS Word, MS Excel and MS PowerPoint
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Adobe Acrobat Reader



Learning Outcome
This BSB30120 Certificate III in Business (Records and Information Management) course develops the essential skills to work effectively in records and information management roles across business and administrative settings. Learners build strong communication, teamwork, and critical thinking abilities while promoting wellbeing, inclusivity, sustainability, and workplace safety. The course enhances digital literacy through practical use of technology for collaboration and secure handling of information.
With a strong focus on records and information management, students also gain hands-on experience in organising, retrieving, controlling, and maintaining business records, managing small projects, and ensuring data accuracy and compliance, which are key skills to perform effectively in today’s records and information management environments.
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