
BSB30120
Certificate III in Business
(Release 2)

This qualification is ideal for high school graduates, individuals seeking a qualification to enhance job prospects and experienced professionals looking to formalise their skills with a nationally recognised qualification.
It builds the core skills needed to perform effectively in entry-level business roles, such as administrative, customer service, sales, or corporate environments.
Graduates are prepared for entry-level roles such as Sales Representative, Customer Service Officer, Administrative Assistant, or Call Centre Agent across a wide range of organisations in both the government and private sectors.
It also provides a strong pathway to further study, including:
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BSB50420 Diploma of Leadership and Management.
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BSB50120 Diploma of Business.
Entry requirements apply for further study pathways.

What resources do you need?
WYSE Business College will provide :
BSB30120 Certificate III in Business learning and assessment suite, which includes:
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Learning material via a learning management system
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Learner guides
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Assessment workbooks
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Templates for projects and other activities
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Simulated resources to provide students with simulated assessment pathways
You will need to have:
Computer/laptop with relevant software, such as, but not limited to, the following:
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Internet access, webcam and microphone
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MS Teams, MS Word, MS Excel and MS PowerPoint
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Adobe Acrobat Reader



Learning Outcome
This BSB30120 Certificate III in Business course develops the essential skills for entry-level roles in a commercial or corporate environment. It builds essential skills in communication, teamwork, and critical thinking while promoting wellbeing, inclusivity, sustainability, and workplace safety.
Learners gain hands-on experience using digital technologies, creating professional presentations, and managing information securely. The course also develops entrepreneurial and customer service skills through business proposal development and advising on products and services.
The course builds capabilities aligned with the skills commonly required in entry-level business positions.
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