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Retail Sales & Customer Experience
This is a professional development course that comprises 5 key retail modules and is suitable for job seekers, current retail employees and career changers. It provides you with the skills you need to work effectively in a retail sales and customer service environment.
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Delivery Mode: Online Self-Paced + Online Workshops
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Duration: Maximum 2 Months from enrolment date
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Award: Certificate of Completion
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Intake: View Schedule
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How it works:
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Enrol
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Complete 5 online learning modules before the workshop dates
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Attend 4 scheduled live workshops via MS Teams (2 hours each)
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Receive your certificate
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Price: A$ 500 + GST
Important: This course is not an Australian Nationally Recognised Training (NRT) course and does not result in an AQF qualification or VET Statement of Attainment. Upon Completion, you will be awarded a certificate of completion from Wyse Business College.
Course Details
Retail Sales Foundations
Delivering Exceptional Customer Service
Working Effectively in a Retail Team
Retail Point Of Sale Fundamentals
Retail Compliance & Fraud Prevention
Be
Retail Ready
Gain skills that help you stand out from the crowd
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Launch your retail career with confidence.
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Gain practical sales and customer service skills.
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Strengthen your CV with employer-valued retail skills.
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Stand out in interviews with real-world retail knowledge.
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Start your new role with confidence and get ahead during onboarding.
Download the Terms & Conditions