
BSB40120
Certificate IV in Business (Records and Information Management)
(Release 1)

Designed for team leaders, skilled employees transitioning into management, and new staff developing workplace capability, this qualification equips learners with the confidence and skills to excel in administrative and leadership roles.
Graduates are prepared for positions such as Records Officer, Information Support Officer, Records Administrator, or Document Control Officer across government, corporate, and community sectors.
It also provides a strong pathway to further study, including:
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BSB50420 Diploma of Leadership and Management.
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BSB50120 Diploma of Business.
Entry requirements apply for further study pathways.

What resources do you need?
WYSE Business College will provide :
BSB40120 Certificate IV in Business (Records and Information Management) learning and assessment suite, which includes:
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Learning material via a learning management system
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Learner guides
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Assessment workbooks
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Templates for projects and other activities
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Simulated resources to provide students with simulated assessment pathways
You will need to have:
Computer/laptop with relevant software, such as, but not limited to, the following:
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Internet access, webcam and microphone
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MS Teams, MS Word, MS Excel and MS PowerPoint
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Adobe Acrobat Reader



Learning Outcome
This BSB40120 Certificate IV in Business (Records and Information Management) course equips learners to work effectively in administrative or supervisory roles. It builds capability in communication, critical thinking, and digital collaboration. Learners will write complex documents, manage work priorities, apply emotional intelligence, and support WHS compliance.
With a strong focus on records and information management, graduates gain the skills to coordinate information systems, maintain digital records, and implement effective recordkeeping practices.
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